FAQ

Frequently Asked Questions

Medicare
You may be eligible to claim a proportion of the fees from Medicare (up to 10 sessions). To do this, you need to make an appointment with your GP, who will complete an assessment as to whether you are suffering from a condition that is rebatable by Medicare and provide you with a Mental Health Care Plan.
What do Clinical and Forensic Psychologists do?
All clinicians are registered psychologists and the directors all have post-graduate qualifications in clinical and forensic psychology. LSC psychology clinicians are accredited with a range of bodies, including the Australian Psychological Society; NSW Children’s Commission; Child Sex Offender Counsellor Accreditation Scheme; Australia and New Zealand Association of Psychology, Psychiatry and the Law; the Australian and New Zealand Association for the Treatment of Sexual Abuse, and the NSW Victims Compensation Tribunal and the Children’s Court Clinic. The LSC partners are accredited with the NSW Psychologist’s Registration Board at the Supervisor level. (For specific qualifications for each partner, please see respective CVs under following section.) Clinical Psychologists have completed specialist post-graduate training at university. They specialise in the assessment, diagnosis, and treatment of a wide range of psychological issues and conditions, including that pertaining to mental illness, mood disorders, substance abuse and personality disorders. Our clinical psychologists provide a range of evidence-based treatments, which are conventionally considered to be more efficacious than general supportive counselling. We also have a number of consultants who assist us, particularly in the areas of psychiatry and neuropsychology, as well as associate clinicians who provide assessment and treatment services. If you require detailed CVs about any of our clinicians, please contact the clinician directly or our staff.
Privacy and Confidentiality
In treatment, your personal information is kept private unless you give consent for your psychologist to speak to other treating professionals, if your file is subpoenaed by a Court or if there is evidence to suggest that you are at risk of serious and imminent harm to yourself or somebody else.
Find out more about psychologists
If you would like to know more about psychologists, you can find more information through Australian Psychological Society (https://www.psychology.org.au) or The Australian Clinical Psychology Association (www.acpa.org.au) will provide further information. You could also contact the Psychology Board of Australia. (http://www.psychologyboard.gov.au/About.aspx)
Complaints
If you have a complaint about any contact with or services provided by LSC Psychology, you can send an email to our senior management team (please contact our office for email information). Your comments will be taken seriously and will be heard compassionately.